Privacy policy
Last updated: 27 October 2026. The French version prevails.
This site collects as little as possible: no audience measurement, no advertising tracker, no third-party script or font. This policy covers the helios-security.ai website only. Data processed by the Helios product on behalf of our customers is governed by their contract and data processing agreement.
Data controller
Solegis SAS, trading as Helios Security, 49 rue Jean Bleuzen, 92170 Vanves, France.
What we collect, and why
| Data | Purpose and legal basis | Retention |
|---|---|---|
| Contact form: name, email, company (optional), subject, message, language, IP address, date | Answering your request and the exchanges that may follow. Steps taken at your request before a contract, and our legitimate interest. | Three years from our last exchange |
| Anti-abuse checks on the form: a score, a fingerprint of the message and a fingerprint (hash) of the IP address | Protecting the form against spam and abuse. Legitimate interest. | Kept with the request; IP fingerprint deleted after two days |
| Technical server logs (IP address, page requested, browser) | Security and proper operation of the site. Legal obligation and legitimate interest. | One year at most |
Cookies
Two cookies, both strictly necessary, so no consent banner:
- solegis_lang: remembers the language you chose. One year.
- Session cookie on the contact page: carries the anti-forgery token of the form. Deleted when you close the browser.
Who receives your data
Only Solegis SAS. Two service providers process it on our behalf and on our instructions:
- our hosting provider, in the European Union;
- Microsoft (Microsoft 365), which delivers the internal email notifying us of your request. Microsoft may process some data outside the EU; such transfers are covered by the EU–US Data Privacy Framework and the European Commission’s standard contractual clauses.
We neither sell nor rent your data, and use none of it to train a model.
Your rights
You may access, correct or erase your data, restrict or object to its processing, and ask for a copy in a portable format. Write to us through the contact form (subject “Something else”) or by post to the address above. We reply within one month.
If you believe your rights are not respected, you may lodge a complaint with the CNIL (cnil.fr), the French data protection authority.